FAQ
WHEN IS MY REMAINING BALANCE DUE?
Full payment is due at the start of your session. Please note that failure to provide payment by the start of the session may result in cancellation and/or non-delivery of photos.
IS THE RETAINER FEE DEDUCTED FROM MY FINAL TOTAL?
Yes, your non-refundable retainer fee is deducted from your final total.
WHAT IF I AM RUNNING LATE?
If you are running late, please contact your photographer immediately. Failure to contact your photographer will incur in a late fee. If you are late, your session time may be cut short or you may be asked to reschedule.
CAN I RESCHEDULE MY SESSION?
You may reschedule at least 72 hours prior to your session. If you reschedule less than 72 hours before your session, an non-refundable retainer fee will be required. Please note that reschedules are not accepted if you have booked your session within 3 days of the session date.
WHAT IS THE TURN AROUND TIME TO RECEIVE MY IMAGES?
You will receive your proofs (raw, unedited images) via an online gallery within 48 hours after your session. In your online gallery, you will select the number of photos allotted in your package. After you have selected your favorite photos, your photos will be available via digital download within 10-14 days.
CAN I GET THE UNEDITED PHOTOS FROM MY SESSION?
Yes, we are now providing all unedited photos! Please keep in mind that the photos are not edited or retouched, so they will not reflect the final polished look of your chosen images.
SHOULD I BRING ANY PROPS TO MY SESSION?
There are a variety of props to use during your session, please ask what is available ahead of your shoot.
Feel free to bring any special items that you would like in your ideal session. Props that we do not have may be provided for an additional fee. This may include balloons, cake, wrapped gifts, gift bags, rose numbers, customized announcement newspaper, etc.
DO YOU TRAVEL & ARE THERE TRAVEL FEES?
Yes, we do travel.
A travel fee will apply for locations beyond a 15-mile radius from the primary service area.
DO YOU SHOOT WEDDINGS?
No.
WHAT IS A CREATIVE EDIT?
Creative Edits are customized, artistic designs created from your photos. This can include adding elements, combining photos, changing backgrounds, or designing concepts like magazine covers or themed visuals. The go beyond the standard editing process and require additional time and design work.
WHEN SHOULD I SCHEDULE MY MATERNITY SESSION?
It is best to schedule your maternity session when you are 32-36 weeks pregnant.